Question 1

Can you integrate our industry-specific system?

Accepted Answer

If it has an API, yes. If it only exports CSVs, we integrate around it. The discovery call tells you honestly which.

Question 2

What happens when an API changes?

Accepted Answer

Monitoring catches the failure and alerts us; fixes are handled under a Care Plan or as a small fixed job.

Question 3

Is our data safe in transit?

Accepted Answer

Encrypted connections, minimal data moved, GDPR-checked — the runbook documents every flow.